PRIVACY NOTICE

V1.00 (Last updated: 2025-04-24)

This Privacy Notice (the “Notice”) explains how we, VaultN B.V., situated at Nieuwezijds Voorburgwal 292, 1012 RT Amsterdam, Netherlands (“VaultN”), collect and use your Personal Data in connection with your use of the VaultN Platform (including Services and Add‑Ons), Mobile App, and related software.

  1. Types of Data VaultN Collects

Depending on how you use our Platform and/or services, we collect and process the following types of Personal Data:

  • Business Account Data: Personal Data you provide when using our Platform, such as your name, email address, phone number, VaultN Account ID, password, user preferences, notification settings, and business association.
  • Device Data: Automatically collected data when you use our Platform, including device identifier, IP address, IP country address, and date/time stamps.
  • Log File Data: Automatically collected browsing data such as IP addresses, browser type, screen resolution, device model, ISP, referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Technical Data: Automatically collected network and analytical data relating to your Platform usage and logging.
  • Third Party Data: Data on your end-users you provide when using our Platform, which may include purchase details, IP address, order references, and user identifiers.

VaultN reserves the right to aggregate and de-identify Personal Data for internal business purposes. Any use of anonymous data falls outside the scope of this Privacy Notice.

  1. Why VaultN Collects Your Personal Data
Purpose of ProcessingType(s) of Personal DataLegal Basis
Creating, managing, and updating your Business AccountBusiness Account DataTo fulfil our contract with you
Providing our Platform and servicesBusiness Account Data, Device Data, Technical Data, Third Party DataTo fulfil our contract with you
Providing services to your end‑usersBusiness Account Data, Third Party DataTo fulfil our contract with you
Developing and improving our servicesDevice Data, Technical Data, Log File DataLegitimate business interest
Marketing and business opportunitiesBusiness Account DataWith your consent
  1. Cookies
VaultN uses cookies, pixel tags, and similar technologies (“Cookies”) to store and access data on your device to make our website and Platform work. Please refer to our Cookie Notice to learn more about how we use and manage Cookies. Where required by law, we will obtain your consent before placing non‑essential Cookies on your device.
  1. Information Collected from Third-Party Companies
VaultN may receive information about you from third-party companies whose products or services integrate with our Platform. We may combine this information with data we have already collected, using anonymized data whenever possible.
  1. How We Store and Transfer Personal Data
VaultN processes your Personal Data within the EU whenever possible. If we transfer data outside the EU to countries with lower data protection standards, we ensure appropriate safeguards are in place in accordance with applicable laws.
  1. Disclosure of Your Personal Data

VaultN may disclose your Personal Data to:

  • Third‑Party Service Providers: For infrastructure, testing, analytics, support, and other services necessary to operate our Platform.
  • Affiliates: Subsidiaries and joint ventures under common control, subject to this Privacy Notice.
  • Corporate Transactions: In connection with mergers, acquisitions, or insolvency proceedings.
  • Legal Requirements: To comply with laws, respond to legal process, protect rights, and prevent fraud.
  • Other Purposes: With your explicit consent or as disclosed when you provide the data.
  1. Third‑Party Websites
Our Platform may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy notices before providing Personal Data.
  1. Your Preferences
  • Email Communications: You may opt‑out of marketing emails by following the unsubscribe link in any email or via your account settings. You will continue to receive transactional service‑related messages.
  1. Cookie Preferences and Data Retention
If you decline Cookies, some Platform features may not function properly.
Data Retention: We retain Personal Data as long as necessary to fulfil the purposes outlined herein, to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect our legitimate interests. Aggregated and anonymous data may be retained indefinitely.
  1. Security of Your Personal Data
We implement physical, technical, and organizational measures to protect your Personal Data. While we strive to use commercially acceptable means, we cannot guarantee absolute security.
  1. Your Legal Rights
Depending on applicable laws, you may have the right to access, rectify, erase, restrict processing, object, or port your Personal Data. To exercise these rights, contact us via https://www.vaultn.com/contact/ or email [email protected] (reference “privacy request”). You may also lodge a complaint with your local data protection authority.
  1. Changes to this Privacy Notice
VaultN may update this Privacy Notice. When we do, we will post the revised version on this page, notify you via email or a prominent Platform notice, and update the “Last updated” date. Please review this Notice periodically.
  1. Contact VaultN
For questions or complaints, contact VaultN at:
Mail: VaultN B.V., Nieuwezijds Voorburgwal 292 IV, Amsterdam 1012 RT, Netherlands
Email: [email protected]
You may also reach out to your local data protection authority.